We offer secure shipping worldwide with tracking code by registered Air Mail - FREE to ANY country in the world for orders over $25!
Our dispatch time is usually 1 to 4 business days after receiving payment. As soon as your order has been dispatched, you will receive an email confirmation, including your tracking code. You will be able to track your parcel's location worldwide and in real-time. Please note that tracking codes are usually activated 24 hours after dispatch.
Delivery times may vary significantly depending on circumstances (e.g., customs). In our experience, the estimated delivery time for different regions is as follows:
- North America: 10-18 days to Canada, USA, Mexico
- Europe: 7-14 days to France, Spain, Sweden, Germany, Finland, Norway, Poland, Italy, United Kingdom, Romania, Greece, Bulgaria, Iceland, Hungary, Portugal, Serbia, Austria, Czech Republic, Lithuania, Ireland, Georgia, Latvia, Croatia, Slovakia, Estonia, Denmark, Netherlands, Switzerland, Belgium, Slovenia, Luxembourg, Liechtenstein
- South America: 12-22 days to Argentina, Brazil, Mexico, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Uruguay, Venezuela
- Middle East & Asia: 10-20 days to South Korea, Japan, Philippines, Thailand, Malaysia, India, Pakistan, Kazakhstan, Russia, Iran, Israel, Turkey, United Arab Emirates, Saudi Arabia, Hong Kong, China, Singapore, Taiwan
- Oceania: 12-22 days to Australia, New Zealand
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number. We'll see what can be done.